I like to do internet things with internet people.
It’s no secret: developers like talking to developers when they’re solving developer problems. It takes a team filled with technical aptitude, empathy, and excellent communication skills to deliver high value support experiences and build relationships with developer customers. And that’s exactly the kind of teams I assemble and lead with a mission to ensure developers have the best experience possible with my company’s products & technology.
Outside of work, you might know me as the groundskeeper of the Google Graveyard where I research Google’s consumer product strategy and their ‘killer’ reputation.
My dog, Olly, and I live in San Francisco, California.